A badge is missing or still locked
Check your account, the requirement, and your recorded progress.
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Documentation index
Browse every Practisi Help article at practisi.com/help/llms.txt.
Overview
A badge depends on the achievement recorded for the signed-in account. Enrolling in or saving a course alone does not complete its learning requirements.
Badges can have different requirements for completed lessons, scores, modules, streaks, Final Challenges, and subjects. Read the particular badge’s requirement before comparing it with your progress.
Steps
- Confirm that you are signed in to the account where you did the work.
- Open Badges and select All in the filter so the badge is not hidden by a category.
- Select the badge and read its requirement.
- Check the relevant course progress or completed lesson result. For a subject badge, confirm that a course in that subject is complete.
- Refresh the Badges page after the application has saved your result.
- If the requirement is met and the badge remains locked, ask Practisi for help and include the badge name, course, and completed task.
Important details
Keep in mind
Do not create a second account or repeat an entire course to troubleshoot a missing badge. Learning records belong to the account where the work was completed.
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